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Aircraft Arrival Receiving Procedure – Line Maintenance

Aircraft Arrival Receiving Procedure is a standard operating procedure in Line Maintenance that ensures aircraft are received safely and efficiently upon arriving at the parking bay. These procedures are defined in compliance with Airport Authority Regulations, airline operator policies, and guided by authoritative references such as:

This guide explains the arrival process for transit aircraft, primarily focusing on those taxiing under their own power, and provides practical insights for both operative and inoperative APU (Auxiliary Power Unit) scenarios.

What Is the Aircraft Arrival Procedure?

Aircraft mechanic prepares to receive a taxiing aircraft, standing by at the bay with headset on during standard arrival receiving procedure.

An aircraft arrival refers to the moment an aircraft approaches and parks at a designated bay, either for a transit stop or maintenance. This involves precise coordination between the flight crew and ground personnel, especially line maintenance engineers, who are responsible for ensuring aircraft safety before any servicing or turnaround activities begin.

Pre-Arrival Safety Checklist

Before engaging with any arriving aircraft, ground personnel must follow safety protocols, including:

⚠️ Safety First – Always approach the bay 15 minutes before the scheduled arrival and inspect the surroundings thoroughly.

Two Aircraft Arrival Scenarios

We will examine the Aircraft Arrival Receiving Procedure under two conditions:

Case 1: Aircraft with Operative APU
Case 2: Aircraft with Inoperative APU

What is an APU?

The Auxiliary Power Unit (APU) is a small turbine engine that provides electrical and pneumatic power during ground operations when the main engines are off. It powers:

An operative APU enables the aircraft to function independently while on the ground.

Case 1 – Aircraft Arrival Receiving Procedure with Operative APU

Step-by-Step Procedure

  1. Arrive at Bay (T -15 mins):
    • Conduct a bay inspection
    • Report any abnormalities or hazards to airport operations
  2. Marshalling or VDGS Docking:
    • Use Visual Docking Guidance System (VDGS) when available
    • In absence of VDGS, an authorized marshaller will guide the aircraft
  3. Wait for Complete Stop:
    • Aircraft stops via cockpit brakes
    • Engines shut down
    • Anti-collision lights are turned off (confirm visually)
  4. Verify Parking Position:
    • Confirm correct alignment with aircraft type markings
    • Wrong alignment can hinder jet bridge connection or fuel truck access
  5. Apply Wheel Chocks:
    • Chock main wheels to prevent accidental movement
    • Protect structure while steps, loaders, or bridges are in use
  6. Establish Communication with Flight Deck:
Mechanic: Ground to flight deck, good afternoon
Flight Deck: Go ahead
Mechanic: Chocks in position
Flight Deck: Thank you, parking brakes released
Mechanic: Copied 
  1. Inspect Aircraft Doors & Adjacent Areas:
    • Look for damage before allowing bridge or steps to connect
    • Avoid liability for prior unnoticed dents or structural faults
  2. Conduct Walk-Around Inspection:
    • Follow airline SOPs for exterior visual inspection

Case 2 – Receiving an Aircraft with Inoperative APU

What Happens Without an APU?

Without a functioning APU, the aircraft cannot generate its own:

Thus, external ground support units are mandatory.

Required Ground Equipment

  1. Electrical Power:
    • Fixed (bridge or ground-mounted)
    • Mobile GPU (Ground Power Unit)
  2. Pneumatic (Air-Conditioning & Bleed Air):
    • Preconditioned Air Unit (mobile or fixed)
    • Air Start Unit (mobile, used during engine start)

💡 Always confirm the airline’s specific requirements, as partial APU functionality (electrical only or pneumatic only) may require mixed support.

Step-by-Step Procedure for Inoperative APU

  1. Aircraft Taxis to Bay:
    • Confirm clearance and bay readiness
  2. Apply Nose Wheel Chocks:
    • Extra precaution due to engine hazards
  3. Connect External Electrical Power Before Shutdown:
    • Communicate to flight deck to confirm power receipt:
Mechanic: Ground to flight deck
Flight Crew: Go ahead
Mechanic: Confirm you’ve received ground power
Flight Crew: Affirm 
Mechanic: Copied 
  1. Engines Shut Down
    Confirm visual stop and anti-collision light is OFF.
  1. Chock Main Wheels:
    Follow airline procedures.
  1. Confirm Chocks and Release Brakes:
    Notify flight deck:
Mechanic: Ground to flight deck
Flight Crew: Go ahead
Mechanic: Chocks in position
Flight Crew: Thanks, brakes released
  1. Inspect Doors & Adjacent Areas:
    As in Case 1, check before connecting bridge or steps
  1. Connect External Air-Conditioning:
    Cool cabin & cockpit pre-boarding
  1. Prepare for Pushback:
    Ensure air start unit is ready for engine start during departure

Final Thoughts: Aircraft Arrival Receiving Procedure Summary

StepOperative APUInoperative APU
Wheel ChockingAfter engine shutdownNose wheel chocking before engine shutdown
Ground Power ConnectionNot RequiredMust be connected before engine shutdown
Communication with Flight DeckAfter chocks appliedConfirm power, then chocks
External Air SourceAPU providesRequires air start unit and air-conditioner
Engine Start AssistanceAPU provides bleed airRequires external air start unit
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